People-Centered Facility Management:
Enhancing Operations & Maintenance for Organizational Success
Operations & Maintenance is at the heart of Facility Management; however, I want to focus on the people who use our facilities and the positive/negative impacts that can come about if this is not a focal point for facility managers as they develop their operations & maintenance programs. The use of facilities varies by industry but it’s common for most of us to have permanent tenants who either live or work in the buildings and customers/clients/students/vendors/patients that frequent our facilities on various schedules. Finding ways to ensure our facilities support the organizations mission while serving the needs of the people who use our facilities is a unique challenge and one that really drives our operations & maintenance planning. I’m going to talk about the importance of building strong working relationships with the organization, your staff, customers/clients and vendors/contractors. I will also cover how to be intentional about the process of reviewing your operations and maintenance programs to ensure your facilities are safe, accessible, functional, welcoming and supportive of the organizations mission.
Cost:
Facility Professional Member | $30
Facility Professional Non-Member | $35
Associate Member | $40
Associate Non-Member | $45
Note: Lunch & Beverage Included in Registration
About the Speaker:
Daniel Timmons
Director of Facilities & Operations | Bates Technical College
I have been working in Facilities & Operations for about 14 years. I started out as the Custodial Services Manager for Pierce College and served in this role for about two years. I was given the opportunity to move into the Maintenance Department as the Facility Manager and served in this role for about six years. Another opportunity presented itself and through a competitive process I received a new opportunity to serve as the Assistant Director of Facilities & Operations for Pierce College, I served in the role for about four years. The last two years I have been working at Bates Technical College as the Director of Facilities & Operations. Prior to working in Facilities & Operations I served six years in the Air Force as an Avionics Systems Technician. Even though the maintenance work I performed in the Air Force was different than the work I have done over the last 14 years the fundamental understanding of how complex systems work helped me make that career transition. I had no idea that I wanted to work in Facilities & Operations, I guess it just happened to some degree but I can honestly say that this has been the most challenging and rewarding career and after 14 years I’m still excited to go to work every day.
When I’m not at work I enjoy spending time with family and friends, watching sports and working on home projects.
